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Within the last two years certain outstations have been put in charge of a Senior Wireless Technician who is not only responsible for his own augmented outstation, but also for other outstationed technicians who together cover an operational area. The increased status of the outstations has enabled their range of responsibilities to be enlarged and it now includes all forms of maintenance including mobile and main stations.
The regional effort is co-ordinated by a small headquarters section and three area Senior Wireless Engineers with the following responsibilities:
a. Northern Area comprising Marley Hill, Kippax, Billinge depots.
b. Midland Area comprising Bridgend, (Colwyn Bay), Shapwick, (Tavistock), Romsley, Stanton depots
c. Southern Area comprising Cranbrook, Hannington, Cheveley depots
The system by which customer complaints are investigated, set up in 1969, requires that the appropriate area SWE endeavours to arrange for a technical appraisal to be carried out within forty-eight hours of the complaint being received.
Source: Home Office DOT Exhibition 1971 Papers
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